Return Policy

Yoga Squard, an Initiative by Deal Squard Private Limited.

"Yoga Squard: An initiative of Deal Squard, dedicated to providing transformative online yoga courses."

Welcome to Yoga Squard's Return Policy. Our commitment is to ensure your satisfaction with our products. Please review the following information regarding returns and feel free to contact us at contact@yogasquard.com if you have any questions.

At Yoga Squard, we stand behind the quality of our products. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward and transparent return process. Please read the details below to understand our return policy. Your satisfaction is our priority, and we appreciate your trust in Yoga Squard.

1. Order Cancellation

• Cancellation Period: You may cancel your course/order within a specified period from the date of purchase. The cancellation period and any associated fees are outlined in the terms and conditions provided during the checkout process.
• Cancellation Process: To cancel a course or order, please contact our customer support at contact@yogasquard.com. Provide your order details, and our team will guide you through the cancellation process.
• Course Access Post-Cancellation: After cancellation, your access to the course content may be restricted. Please review our policies regarding post-cancellation access to ensure clarity on continued use of materials
• Communication of Cancellation: You will receive confirmation of your cancellation via email, including details of the refund process and any additional instructions. If you do not receive this confirmation, please contact our support team promptly.
• Exceptions and Special Cases: Certain courses or orders may have specific cancellation conditions or exemptions. Please review the terms associated with your particular purchase to understand any unique considerations.

2. Refund Process

• Eligibility for Refund: To be eligible for a refund, your request must meet the criteria outlined in our refund policy. Please refer to the specific terms associated with your purchase.
• Refund Request Submission: Submit your refund request by contacting our customer support at contact@yogasquard.com. Provide relevant details, including your order information and the reason for the refund.
• Review and Approval: Our team will review your refund request to ensure it aligns with our refund policy. Once approved, we will initiate the refund process.
• Refund Method: Refunds will be issued using the original payment method used for the purchase. The timeframe for the refund to reflect in your account may vary based on your financial institution.
• Notification of Refund: You will receive confirmation of the approved refund via email. This communication will include details of the refund amount, processing timeline, and any additional instructions.
• Refund Processing Time: The processing time for refunds depends on various factors, including your financial institution. While we strive for prompt processing, please allow for a reasonable period for the refund to be completed.
• Failed Refund Transactions: In case a refund transaction fails, we will contact you to resolve the issue promptly. It's important to provide accurate and up-to-date information to facilitate a smooth refund process.
• Failed Refund Transactions: In case a refund transaction fails, we will contact you to resolve the issue promptly. It's important to provide accurate and up-to-date information to facilitate a smooth refund process.

3. How to Request Refund

• Contact Customer Support: Initiate the refund process by contacting our customer support team at contact@yogasquard.com. Include your order details and a clear explanation of the reason for the refund request
• Provide Order Information: When reaching out for a refund, ensure you provide essential details such as your order number, purchase date, and any other information that uniquely identifies your transaction.
• State Reason for Refund: Clearly articulate the reason for your refund request. Whether it's dissatisfaction with the course content or a technical issue, providing details helps us better understand and address your concerns.

4. Note:

Please be advised that the refund process outlined above is designed to facilitate a fair and efficient resolution. To ensure a smooth experience, kindly adhere to the specified steps and provide accurate and complete information. Our customer support team is available at contact@yogasquard.com to address any concerns or inquiries related to the refund process. We appreciate your understanding and cooperation as we work to provide you with the best possible service.